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PayDay Loan FAQ

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71. Who generally opt for the payday loans?
  Payday loans generally appeal to younger consumers, people who don’t have much idea of the finances and the people who are in greater debt. Payday lenders are in search of the people who are in heavy debt or the persons who have a history of getting money with high risks.
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72. Is applying for payday loan legal?
  Yes, payday loan is legal.
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73. Are there any rules that a payday advance provider must follow?
 
  1. Full Disclosure: The members should abide by the rules of the State. In this loan the member should make the customer aware about the terms of the payday advance transaction. Members should very clearly inform about the service fee in dollar and also the annual percentage rate (APR).
  2. Compliance: A member should not charge for the fee of the payday loan which is not authorized by State or Federal Law.
  3. Truthful advertising: The advertising of the payday loan should be very clear without any wrong or misleading or deceptive manner.
  4. Encourage consumer responsibility: A member should guide the customer correctly by informing them that the payday loan is not the long term cash flow, instead is a small term cash flow fulfilling the customer requirements in emergency. Also they should explain the customer of the availability of credit counseling services.
  5. Rollovers: Rollovers should not be allowed by the members if the State laws do not allow them. It is allowed only if the State laws allow, but only to four (4) rollovers only or whatever is the State limit, whichever is less.
  6. Right to rescind: Right to rescind should be given to the customer with no cost.
  7. Appropriate collection practices: Collection should not be done by unlawful threats or harassment to collect accounts.
  8. No criminal action: The member should not take any criminal action over customer if his/her check bounces or his/her account is not being paid.
  9. Enforcement: Self-policing of the industry should be done by the members. A member should report violations of these practices to CFSA so that investigation is carried over and appropriate steps would be taken. The member should have its own toll-free consumer hotline number at each of its outlets.
  10. Support balanced legislation: To carry out responsible legislation of the payday loan the member industry should work with the State legislators and regulators.
  11. Relationships with financial institutions: If the financial institution does the following then the member should market and service payday loans by a federally insured financial institution:
    a. sets its own credit criteria
    b. approves and funds each advance
    c. Where consistent with Federal law, comply with State disclosure requirements.
    d. regarding number of rollovers, comply with State law
    e. members are not permitted to purchase not more than a de minimis amount of the advances and
    f.  should also comply wit Best Practices
     
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74. What is meant by electronic post-dated check?
  This is a type of a paper check for the World Wide Web. In this type of check one feels in the valid information of his/her with his/her initials at the end of agreement that allows the receiver (in this case money lender) to electronically withdraw the specified amount of money on specific date from the checking account, as mentioned in the agreement. It is said post dated as money is only withdrawn only the date specified on the agreement i.e. after today. Thus, it is similar to the normal check but its transaction is made electronic.
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75. What about the hidden fee, which a consumer should know before getting the payday loan?
  There are not hidden fee for the payday loans. The fee charged would be 20-30% of the amount being borrowed. There would also be extra fee for the rollovers, if made any.
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76. What are the points to be kept in mind after getting the payday loan?
  There are some very important points to be kept in mind:
  1. One should not get default on payday loans. One should always pay back the money lender. By not paying them regularly problems like Non Sufficient Funds (NFS) fees from the bank would levied due bouncing of the checks. Also charging of NSF fees would be done by the money lender company. Money lending company may also send the account to a third party collections agency. The money lender would also humiliate the person by calling the person, his/her family and friends at home as well as at work place of the person. In some of the state the money lending company would also charge double what the person owed to them. Thus, they make this very expensive.
  2. Many of the persons do their shopping over the web by buying any commodity online. Due to this they have to fill out applications regarding the payment. Here, when the person fills out applications and in it mentions more than one payday loan company website, any personal loan company gets the bad impression of the credit of that person. This is because they get the impression that the person might not be able to pay them since he/she has loans to pay.
  3. The NSF charges should be very low in ones checking account. If it isn’t, then it would create an impression that the person is unable to pay his/her bill or the person doesn’t want to pay his/her bills. Thus, due to this nobody in future would pay the person any loan.
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77. What do you meant by call back request?
  This is a request made by the customer to the loan giving company to call them at particular time which is convenient for the customer.
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78. There is something like Message Board. What is it actually?
  Message board is posing service for time delayed message.
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79. If somebody has the VIP account then what is the procedure for the approval of the payday loan?
  The VIP account holder would be contacted by email to confirm their request. On confirmation electronically funds would be deposited into their account.
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80. Is it possible that the payday company pay directly to one’s creditors?
  Some of the payday company offers this service to its customers. The customer should ask for this facility to the local franchisee of the company from which he/she is taking the payday loan.
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Last Modified : Friday, February 10, 2006, 09:28:08 PM